The Reserve at Fairfax Corner Apartments

I lived here for three years. Above average complex but you pay for it with higher rent than the surrounding area. Centrally located to a lot of nice amenities in Fairfax but also far enough away from everything that you’re not in the middle of all the traffic. The grounds are kept nice, pest free, and clean. The gym is ok but rarely stocked with equipment wipes. Maintenance is really the most amazing part of the whole experience. The maintenance staff were wonderful the entire time and usually had problems fixed within 24 hours. Very little noise outside the highway construction nearby. Darya was always very responsive via email. Parking is overcrowded because of the lack of parking control. The complex issues two stickers and two guest passes, but the guest passes are for unlimited time, so our neighbor literally had four cars in his household at once that he all owned and that took up limited parking spaces for at least a year even after we notified the offices. The main offices are also on an odd schedule and will only reply in person or via email, never by phone. Mail is dropped off communally in the buildings or in small mailboxes, and there is a fair amount of theft in the buildings that cause constant missing packages and rampant theft during the holidays. Packages can be dropped off in the main office, but as mentioned previously, they keep odd hours, do not inform you about drop offs, and do not really know if items have been dropped off themselves. The biggest problems we had were during lease renewal and move-out. Be prepared for a 15% rent increase every year, as it happened to us every year we were there. They will give you a 15 day window to decide if you would like to renew your lease and you can forget your security deposit as you will either pay for their cleaning and shampoo service and apartment cleaning or you will be billed for it later as we found out after paying for a professional cleaning service and still being billed for both. Finally, don’t lose one of those aforementioned temporary passes as they will bill you $150 for a plastic hang tag.

I’ve been living here for 9 months so far. Never had any issues with anything regarding noise, bugs, maintenance issues, or anything else really. The gym is newly renovated so it’s very nice but it is very small and does not have a few pieces of equipment(there’s no stair master, only one bench, etc.) but it is usually pretty empty. The location is solid, walking distance to Fairfax corner, bus stop, and wegmans. It would be tough to find a place of this quality with similar or better location at this price point.

I’ve lived here for 4 years now and I will continue to rent here for longer. I’ve mainly dealt with Darya and she’s such a pleasure to work with. Every time I have a request or concern, she takes her time and genuinely helps me. This is the type of service that makes a difference! I love my apartment, the location and the whole staff here. Great job everyone, keep up the great work.

I just moved here from overseas and thanks to Darya, it was smooth sailing. Very responsive and knowledgeable. I never felt pressured by her to sign a lease and she provided me with all the information I needed. The fast responsiveness was really something that stood out from others. It was an easy decision to move forward with this place and I am glad I did. Love my apartment, the size and location is great for the price. I am in love with the wood view I have and the peace and quiet. 5 stars.

One of the best rental apartments to live in. All our service requests were quickly and efficiently handled. The swimming pool and gym facilities are great. A lot of parking spaces and the 2-bedroom apartment we stayed in was great. The only issue is about ceiling lights not being provided in both bedrooms and living area, though an option was provided to install them ourselves, since we were planning to stay for one year only do didn't install them. Overall, our stay was great. Darya is very helpful and quickly responds to all my queries. Highly recommend this place. 5 stars. :)

I have had issues since the day I moved in. On that day it was in the 70s and the a/c didnt work. They said they would send someone out but never did. When i called again they said they would send someone out. Again, they never did. I received a call nearly 6 hours after the initial call saying that cannot send someone out because the temperature was no longer 70 degrees and they cannot fix the a/c if its not above 70 out. Following them “fixing it” we have had problems nearly every month since then. Even when it is 70 and we call they wont show up until the next day and they say they cant do anything because the temperature is not 70 out. Finally, we got them to come out and it is 79 outside. After 4 months of not fixing the problem they found that the compressor is broken. They cannot fix it for another 5 days because it will rain tomorrow. Our poor kitties just got spayed and are absolutely suffering in this heat. I know that it isn’t on the maintenance team because they are simply following rules but if i am paying well over $2,000 a month I expect the Reserve to provide me with comfortable living conditions and fix the problems that residents are experiencing. Update: its is now July and we are still experiencing issues. It is currently 76 in our apartment. Maintenance has come by several times in an attempt to fix it, which we appreciate. However, per usual it will work for a week or so and go back to not working. Since they have basically replaced everything not sure how much more they can do. Just frustrating to still be having this issue almost a year later with no resolution.

Montesha was such a pleasure to tour with! She was knowledgeable and answered every one of my questions. She took into consideration all of my needs and really personalized my experience while touring. She really cared about my concerns and made me feel as if The Reserve at Fairfax Corner was already my home. The Apartment that I did tour was clean, spacious and exactly what I was expecting as she explained everything to me every step of our tour.